Returns & Exchanges
At Full Leaf Tea Company, we want you to be completely satisfied with your purchase. If you are not happy with your tea or accessories, you may return unopened products within 30 days of delivery for a full refund or exchange.
Review Eligibility
Ensure your items are unopened, in their original packaging, and were purchased within the last 30 days to qualify for a return.
Contact Support
Email our customer service team with your order number and the reason for your return to receive a Return Authorization and the correct return address.
Package Your Items
Securely pack the products in a sturdy box with the original packing slip to ensure they arrive at our facility without damage.
Receive Your Refund
Once we receive and inspect your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing